POPIA

Privacy Policy

Effective date: 1 August 2026

This policy applies to Paradise Parking Services CC’s website and contact-based booking process.

1. Who we are

Paradise Parking Services CC, trading as Paradise Parking, provides airport-parking and related vehicle-care services in South Africa. For POPIA purposes, Paradise Parking Services CC is the responsible party.

Information Officer: Mr. Craywin Perry
Email: info@paradiseparking.co.za
Phone: +27 78 880 8758

2. Personal information we may collect

We may collect your name, contact details, travel dates, vehicle registration, make, model and colour, communications, booking instructions, payment-related information and limited technical website information.

3. How we collect information

We collect information mainly when you call, contact us through WhatsApp, send an email or otherwise communicate with Paradise Parking. Limited technical information may be collected automatically through ordinary hosting, security and cookie technologies.

4. Why we use personal information

We use information to respond to enquiries, confirm pricing and availability, arrange handover and collection, administer payments, protect customers and vehicles, comply with legal obligations, and operate and improve the website.

5. Sharing personal information

We do not sell or rent personal information. We may share it only when reasonably necessary with authorised staff and service providers, professional advisers, banks, payment providers or authorities where required or permitted by law.

6. WhatsApp, email and external services

Third-party communications providers may process information under their own terms and privacy policies, including outside South Africa. We take reasonable steps to use appropriate providers and safeguards where required by POPIA.

7. Retention

We retain personal information only as long as reasonably necessary for the purpose for which it was collected, to administer the service, resolve disputes, keep required records or meet legal obligations.

8. Security

Paradise Parking takes reasonable technical and organisational measures to protect personal information. No electronic communication or storage system can be guaranteed completely secure.

9. Your rights

Subject to POPIA, you may request access to or correction of your personal information, object to certain processing, request deletion where appropriate, or lodge a complaint with the Information Regulator.

10. Contact us

Privacy enquiries may be sent to Mr. Craywin Perry at info@paradiseparking.co.za or +27 78 880 8758.